What is success?

As a product leader, we should never let our teams think success is just delivering a feature, because our product teams don’t exist to deliver features. We exist to deliver business value by solving customer problems. Any time we learn how to solve a valuable customer problem and we launch that, we have succeed.

Ignore your customers?

Shouldn’t we always listen to our customers if we want to create great products? Yes and no. Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake. Clayton Christensen – The Innovator’s Dilemma Clayton Christensen goes on to outline the dilemma we face as product managers. …

Patterns

As we transition from a Waterfall to an Agile approach to planning and product management, there is fear that there will be no plan, no organization, and long term vision. In the book, A Pattern Language, Christopher Alexander captures well though how we can use patterns, starting small and growing bigger to create a town …

Cannibalizing Your Product

What would it look like to cannibalize your own business, your own product? Clayton Christensen said it well when he wrote – “The fear of cannibalizing sales of existing products is often cited as a reason why established firms delay the introduction of new technologies.” If we fail to disrupt ourselves, then we will allow …

Books for a quiet Thanksgiving

Since I was a kid, I’ve loved to read, but as I’ve gotten older, I found myself more distracted and with less focused time to read. This Thanksgiving we find ourselves with more downtime than usual, and so I thought I’d share two books that have been valuable to me over the years, and that …