As I create strategies for the future of digital banking, how can I be a part of ensuring it is inclusive? In your job, how can you help the future of digital be inclusive?
As I create strategies for the future of digital banking, how can I be a part of ensuring it is inclusive?
I’ve been wrestling with this question lately, and I’m not alone in it. A recent Twitter thread outlined the challenges of digital inclusion for those with housing insecurity. – https://lnkd.in/g6Xff5eh
Or this report from Brookings: “Advances in digital technologies hold great promise…But they also pose new challenges and risks. …There is uneven participation in the new opportunities created by digital transformation. Many are being left behind, across industries, across the workforce, and across different segments of society.” – Brookings Institute https://lnkd.in/gMde4vFn
Empathy and understanding are our first steps toward digital inclusion because we all have more to learn in this area, myself included!